Makeup Booking Terms & Conditions

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Hello beautiful, we love that you’ve booked with us and that you are trusting us to beatify you on your special occasion. As we want to make sure we provide the best service and in a timely manner, bellow are some house keeping reminders we will love you to familiarise your self with;

CLOTHING/DRESSING TO YOUR APPOINTMENT

Please wear appropriate clothing for weather and your comfort. Loose clothing is advised especially if you are changing clothing after.

HOUSE KEEPING RULES

Please NO children allowed at the studio. Arrive with NO other persons.

Toilet facility available for your convenience.

SERVICE BOOKING INFORMATION

  • 50% deposit is the minimum requirement to secure a booking. There is NO REFUND.

  • Changes to a booking via website can be made within 24 hours of booking date and time via link in confirmation email. For group bookings, contact your artist no later than two weeks. Your artist will discuss available options.

  • If you have made payment in full via website and unable to attend, notify your artist within 24hours. A 50% credit upto 6 months can be offered to you. For group bookings, notify artist no later than two weeks to discuss options. Not communicating with your artist or attend your appointment will forfeit your full payment.

  • Please arrive on time as starting on time is a priority. However upto 10 minutes for lateness with legitimate reasons is considered as long as you communicate with us. Any additional time thereafter at your artist discretion will be charged at $5 per minute of lateness. Definite cancelation enforced after 15 minutes of lateness.

  • Please book a service that suits your occassion as processes, application, products use, photography and videography quality as well as longivity varies. Send your inspo look to your artist before you arrive. If not your artist will create a look for you.

  • If your booking is canceled by your makeup artist, you will recieve a full refund. Your makeup artists will also try to help you seek other makeup artist.

  • If you do a DNA, and do not communicate with us, you will be black listed and will no longer be able to book our services.

  • Bridal makeup Booking is charged at 50% non refundable deposit with remaining due NO LATER than 3 days prior to the booking date. If payment is not recieved by then and no communication is recieved at your end within that time frame, your booking will be CANCELLED.

    CHANGE AT OUR FACILITY

  • You are welcome to change into your party clothing at a fee in our studio (see booking addons). In most cases as part of the service, your makeup artist is able to help as required. Please be mindful this does not include SHOWER FACILITY.

  • As makeup artists we are human just like you and so we expect you to treat us with respect and dignity. We will not tolerate any demeaning or disrespectful use of words. If the above is violated, the artist has the right to discontinue. No refunds will be given to you.

USE OF PHONES/ELECTRONIC DEVICE

  • Mobile phones STRICTLY not in use whilst seated unless prior arrangement has been made or in an event of an emergency. This is to eliminate distractions. There is a charging port available for you to use.

TRAVELING TO PROVIDE SERVICE, SUNDAYS AND PUBLIC HOLIDAY RATES INFO

  • We are able to travel locally, nationally and internationally. Travel locally is charged at $1.80 per kilometre EACH way. On public holidays, surcharge of 25% will apply ontop of your booking cost. For bookings there is surcharge of 20%.

WHEN YOUR ARTIST TRAVELs TO YOU

You are required to provide safe environment for your artist to set up on arrival. A location where there’s light, power points is ideal.

  • Any unnecessary extended use of makeup artist time while doing your makeup will be charged at $50p/hr, So please be mindful of the look you wish for us to create for you and stick to it while we create without chopping and changing constantly as this extends artist time.

  • Standard Callout fee of $200 apply to all away booking for less than 3 people. Nil call out charges for more than 3 people. For out of state and international bookings, this is calculated differently. Please inquire.

  • For national and international bookings, please contact for specific information regarding booking charges and processes

PHOTOGRAPHY & VIDEOGRAPHY

  • To Showcase our work, we will love to show you off by taking some images or videos before and after makeup is done. These maybe displayed on our social media links or website. As a token you will receive some images and videos if any. Please may you indicate upon your booking if you do not want photos or videos taken.